Refund Policy
DriftWatch AI LLC's refund policy for paid DriftWatch AI™ subscriptions.
This page is maintained by the DriftWatch AI team to answer common questions about how the service works. Questions or corrections: support@driftwatchproxy.com.
1.Merchant of Record
All payments and orders are processed by our online reseller Paddle.com. Paddle is the Merchant of Record for all transactions on DriftWatch AI and handles payment processing, customer service inquiries, and return requests.
2.14-Day Standard Refund Window
We offer a 14-day refund policy for all new subscription plans and purchases. If you are not satisfied with the service, purchased by mistake, or experience unresolved technical issues, you may request a full refund within 14 days of your initial transaction date.
3.How to Request a Refund
Customers can request a refund by emailing support@driftwatchproxy.com with their order details or by accessing Paddle's buyer portal directly at paddle.net.
4.Renewals & Cancellations
Subscriptions automatically renew unless cancelled prior to the renewal date. You may cancel your subscription at any time via your Workspace Settings or through paddle.net to prevent future billing. Early cancellations will remain active through the end of the paid billing period.